Privacy Policy

1. Introduction

Welcome to The Gentle Arbor. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how The Gentle Arbor ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, www.TheGentleArbor.com, contact us, or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Data You Provide to Us: When you fill out our contact form, book a service, or communicate with us, you may provide us with personal information, including:

  • Full Name

  • Email Address

  • Phone Number

  • Property Address

• Usage Data Collected Automatically: When you interact with our website, we may automatically collect information about your device and Browse activity, such as:

  • Your IP address

  • Browser type and version

  • Pages you visit on our site

  • The time and date of your visit

  • This data is collected through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services.

• To respond to your inquiries, schedule appointments, and provide customer support.

• To provide you with quotes and process payments for our services.

• To improve our website, services, and marketing efforts.

• To send you informational or promotional communications, which you may opt out of at any time.

• To comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with trusted third-party service providers only to the extent necessary to provide our services, such as:

• Payment processing companies to facilitate payments.

• Website analytics providers (e.g., Google Analytics) to understand website traffic. We will only share your information when legally required to do so.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Cookies

Our website uses "cookies" to enhance your experience. Cookies are small files placed on your device that help us analyze web traffic and remember certain information. You can choose to accept or decline cookies through your browser settings.

7. Your Data Rights

You have the right to request access to, correction of, or deletion of your personal data that we hold. Please contact us using the information below to make such a request.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@TheGentleArbor.com